Are you not satisfied with your order and would you like to return the items you ordered? No problem. You can place your order within 30 days no ifs and buts send back to us.

How does the return work?

1. Log in to our Returns portal a. To do this, use the same email address that you used for the order.

2. Select the order you want to create the return for. If your order contains more than one item, select the items you would like to return.

3. After you announce the return, we will create the return label for you and email it to you along with shipping instructions. This can take up to 24 hours.

Will I incur shipping costs if I return something?

Return shipping from Germany is free. If you return from abroad, shipping costs of €3.99 will be charged.

When and how will I get my money back?

We usually issue the refund within 1-2 working days of receiving your return. The refund will be made to the payment method you originally used.